About

From Wireframes to Wedding Invites—Design is My Language

Hi, I’m Trisha—a UX Designer with over 8 years of experience turning complex problems into intuitive, research-informed solutions. Most of my career has been rooted in healthcare, where I’ve led initiatives that improve plan selection flows, optimize user journeys, and prioritize accessibility at every step. I believe that good design isn’t just about aesthetics—it’s about empathy, clarity, and the courage to ask why until we get to what really matters.

I thrive in collaborative environments, partnering closely with product managers, developers, and UX writers to align on strategy and deliver seamless experiences. I’m often the one championing the voice of the user in cross-functional meetings, grounding teams in customer insights while keeping an eye on business goals.

Outside of work, I run a custom stationery business where I create invitations, signage, and brand kits for weddings and events. This creative outlet keeps me deeply connected to the emotional side of design—storytelling, visual identity, and moments that make people feel something. It’s a balance I love: analytical and creative, structured and sentimental.

Whether I’m mentoring a teammate through a design system update, collaborating with writers on microcopy, or sketching out ideas for a new digital product, I’m always focused on the same thing: building experiences that are thoughtful, accessible, and beautifully human.

Awards & Recognitions

  • Recognized for leading UX contributions during a major redesign of the Medicare website in partnershipwith Deloitte Digital, resulting in improved user experience and accessibility.

  • Honored for leading the successful redesign of Highmark.com, driving collaboration across internal teams and external partners while applying a customer-first mindset to solve challenges and deliver effective solutions.

  • BlueCross BlueShield of Western New YorkRecognized for exceptional organization and execution in preparing digital assets for the OpenEnrollment Period, ensuring deadlines were met and project goals were achieved.

Creative Crossover

I’m a UX Designer by trade—but creativity has always been a thread running through everything I do.

My work in both worlds has taught me how to:

  • Design with empathy and intention

  • Manage complex projects with high emotional stakes

  • Communicate clearly and guide clients through unfamiliar territory

  • Blend creativity with constraints (yes to budget, timeline, and scope)

Fun Facts

🐾 Dog mom to a yellow lab named Mila

🐎 Grew up riding a quarter horse named Taylor

🍬 Can’t say no to Sponge Candy (it’s a Buffalo thing!)

🍪 Baking is my go-to stress reliever

☕ Best ideas come after oatmilk nitro cold brew runs